Privacy Policy
Effective Date: April 13, 2026
Last Updated: April 13, 2026
Starfleet Rentals ("we," "us," or "our") operates the website starfleetrentals.com and provides talent trailer rental services for film, commercial, sports, and event productions. This Privacy Policy describes how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and company name provided through our booking and contact forms
- Production details, event locations, and scheduling preferences
- Payment information processed through our secure payment partners
- Communications sent to us via email, text message, or phone
How We Use Your Information
- To process and manage your trailer rental reservations
- To communicate booking confirmations, status updates, and delivery notifications via SMS and email
- To send one-time verification codes for portal login
- To respond to your inquiries and provide customer support
- To improve our services and website experience
SMS/Text Messaging
By providing your phone number and submitting a reservation request or contacting us via text, you consent to receive text messages related to your booking, including confirmations, updates, and customer service replies. Message and data rates may apply. Message frequency varies based on your rental activity.
To opt out: Reply STOP to any message at any time.
For help: Reply HELP or contact us at hello@starfleetrentals.com.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our business (payment processors, communication platforms) under strict confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Cookies
Our website uses essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@starfleetrentals.com or texting (816) 680-5001.
Contact Us
Starfleet Rentals
210 W Lexington Ave
Independence, MO 64050
Email: hello@starfleetrentals.com
Phone: (816) 680-5001